Return Policy
At Lushy Jewellers, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the item within 30 days of receipt.
- Eligibility: Items must be unused, in original packaging, and accompanied by proof of purchase.
- Non-Returnable Items: Custom or personalized items are non-returnable.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after the return is received and inspected.
- Return Shipping: Return shipping costs are the customer’s responsibility.
For assistance, please contact us at support@lushyjewellers.com.